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Support

Questions, bugs or ideas? Just email support@krexlabs.com and include the app version (in the app under “About”) and your iPad model.

The full help is inside the app: the question mark at the top of the “Setlists” or “Songs” tab.

FAQ

Where is my data stored?

Only on your iPad. It is part of your normal iPad backup (iCloud or computer).

How do I connect Planning Center?

Create a “Personal Access Token” at api.planningcenteronline.com/oauth/applications and enter Application ID and Secret in the app under “Accounts”.

“Listen along” is not available.

It needs on-device speech recognition for the song's language. Not every iPad offers this for every language.

My services are missing on a new iPad.

Songs, setlists and notes come back with the backup. Sign in to ChurchTools or Planning Center again, because credentials never leave the old device.